Shipping & Delivery Policy

Last Updated: June 2026

Thank you for choosing Mitra Ayurved.

We are committed to delivering your order safely and as quickly as possible.

Order Processing

  • Orders are usually processed within 1–2 business days after successful order placement.

  • Orders placed on Sundays or public holidays may be processed on the next working day.

  • During festivals, promotional campaigns, or periods of high demand, processing times may be slightly longer.

Shipping Timeline

Estimated delivery times:

  • Metro Cities: 2–5 business days

  • Tier 2 & Tier 3 Cities: 3–7 business days

  • Remote Areas: 5–10 business days

Delivery timelines are estimates and may vary depending on courier operations and local conditions.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment is completed.

We may offer free shipping on selected products, promotions, or order values at our discretion.

Order Tracking

Once your order is shipped, tracking details will be shared through SMS, email, or WhatsApp (where applicable).

Delivery Delays

Delivery may be delayed due to:

  • Natural disasters

  • Extreme weather conditions

  • Public holidays

  • Transportation disruptions

  • Courier partner delays

  • Government restrictions

Mitra Ayurved shall not be held responsible for delays caused by circumstances beyond our reasonable control.

Incorrect Address

Customers are responsible for providing accurate shipping information.

If an incorrect or incomplete address is provided, delivery delays or non-delivery may occur. Additional shipping charges may apply for re-dispatching the order.

Damaged Package

If you receive a package that appears damaged or tampered with, please contact us within 48 hours of delivery with photographs of the package and product.

Contact Us

For shipping-related queries, please contact:

Mitra Ayurved

Email: support@mitraayurved.com

Phone: +91-7014191747